Refund policy

At Cherry Store, your satisfaction is our priority. If you receive a product with a defect or issue, we’re here to help.

Return Eligibility
You may request a return within 14 days from the date of delivery if the item is defective, damaged, or not as described.

Return Conditions

• The item must be unused and in its original condition.
• The product should be returned in its original packaging, including all accessories (if applicable).

Shipping Costs
If the return is due to a defect or an error from our side, we will cover all return shipping costs.

Refund Process
Once we receive and inspect the returned item, we will process your refund within a reasonable timeframe using the original payment method.

Contact Us
Please contact our support team to initiate a return request and receive further instructions.